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Working through an expert interviewing process with a Systèmes & Ressources consultant is a very good way for the organization to learn that it is not alone in facing the heavy strains imposed by social, technological, economic, ecological and political change accompanied by a generational transition in values.  Young people today have seen the divorce that took place between their parents and the company.   The company told their parents, "You have to remain employable" and the way this was said in a time of high unemployment the parents took it as a threat.  Nowadays, it is the youngsters in the U.S. and soon it will be the youngsters in France who say to the company "How can you make good on your promises that I will still be employable after three or four years working with your company ?"  Books critical of re-engineering during times of worker shortages have been appearing in France with the titles "Barbarous Company" and "Moral Harassment".  Now, unemployment is going down.  Human Resources Departments are going to have to learn how to retain good people and manage hirings instead of firings.  It will be more than ever  necessary to deal with the human side of change.

Consulting Services

Consulting involves a more comprehensive process than coaching, facilitating or training although it usually includes aspects of one, two or all three of them.    The consulting process in organizational transition can be described as :

1. Learning the Change Objective from the Leaders of the organization.

2. Ensuring that the organization has a solid change plan in place to facilitate transition.

3. A data-gathering process to determine where the organization is in the transition process.

4. Sharing the findings from the data-gathering and deciding on an appropriate course of action.

5. Implementing the transition action plan through training, coaching and facilitating individuals and/or groups.

6. Monitoring of the transition, evaluation and follow-up.

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Who are we ?

The site of William Bridges. Not only did Bridges more or less invent the concept of Transition Management in organizations, he is also one of the best writers of English alive today.

http://www.pfdf.org/leaderbooks/L2L/spring2000/bridges.html : Leading Transition a new model for organizational change.  William Bridges talks to Susan Mitchell.

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